You can exchange/return the product if you received Faulty, Defective or physically damaged product. We offer a 7-day return policy from the date of receipt of the product by you. No cancellation of item could be allowed.

Products must be in their original condition. Only unused, unaltered, unsoiled products with their original tags will be accepted, brand packaging should be intact.
Replacements will be made based on the availability of that product on the website.

Write to us or contact us within 7 days of receipt of your product. We expect you to send the product via a reliable speed post or courier with tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

Once we received and checked the returned product, you will receive an email confirming that your return has been accepted. Refunds will be processed within 15 business days from this date.

Once your refund has been approved, the money will be sent via bank transfer within India
Note: There will be no exchange/refund or cancellations for orders delivered outside India

If unfortunately you have to cancel an order, please check with us within 2-3 days of placing the order. Once the order is processed, we will not be able to cancel it. Please call us at +91 99614 51515, + 91 98957 79505 or email us at info@jyothishamonline.in , with your order ID. We assure our best services all the time.